First is the user interface itself. Since the beginning, a fast and productive UI has been what set CaseComplete apart. Added new features over the years, the UI grew cluttered, commands became harder to find, and a lot of great functionality was hidden behind context menus. Now, the best and most frequently used features in the tool are easier to discover and easier to invoke. Next, ripped out the existing licensing technology and rewrote it from the ground up. Licensing isn’t the sort of feature customers get excited about. If it works flawlessly, nobody is impressed. But if it’s less than flawless, customers will be sure to let you know.
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